Local / Regional service – Birmingham & Solihull plus regional services provided by Birmingham and Solihull Mental Health NHS Foundation Trust

We offer an enhanced patient advice and liaison service to those resident in Birmingham and Solihull, or using the services of the Foundation Trust. Our service operates 24 hours a day, every day. We offer advice, information, signposting and liaison. We seek to help with issues on Trust services, diagnosis, medications, side effects, support groups, advocacy, voluntary and statutory agencies.

We use Textrelay and Language Line to help those who are deaf or speak other languages. We offer PALS Drop-ins at locations across BSMHFT for patients, carers and staff to access us in person.